Sep 14, 2020. Jul 09, 2020. Citrix for Mac. TIP: Many StreetSmart Edge® menu items are available by right-clicking in the software. To right-click using a single-button Mac mouse, press and hold the CTRL button when you click.There may be additional methods found in the preferences of the device you use (Trackpad, Mighty Mouse, laptop touch pad, etc.). By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly. https://yellowexpress750.weebly.com/blog/tuneup-activation-code-mac-download. Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead. https://yellowexpress750.weebly.com/blog/publisher-2010-download-for-mac.
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Symptoms or ErrorUsing Citrix On Mac
Prior to 13.0 build, If an administrator upgrades or downgrades Citrix ADC through CLI without creating a directory under ( /var/nsinstall/<directory name> ) to save Citrix ADC firmware, then Administrator will notice the following error message if they try to download the Citrix Access Gateway plugin for MAC OS X from Downloads Tab of Citrix ADC GUI
' Forbidden you don't have permission to access /vpns/scripts/mac/Citrix_Access_Gateway.dmg on this server'. SolutionCitrix Viewer For Mac
Till 12.1 build 53.12, the issue persists.Whereas, With 13.0 build 41.20 the Citrix Access gateway plugin file for MAC OS X is present under /var/netscaler/gui/vpns/scripts/mac directory despite upgrading through CLI with or without creating a director under /var/nsinstall as explained in the below mentioned steps:
With 13.0 build 41.20: 1) Copied 13.0 build 41.20 package to /var/nsinstall via CLI. 2) Extracted the package directly under /var/nsinstall ( NOTE: I did not create any directory under /var/nsinstall to save Citrix ADC firmware package) 3) Ran ./installns RESULT: Accessed the NetScaler through GUI > Download Tab > Clicked on “ Download Citrix Gateway Plug-in for Mac OS X” or “Download Citrix Gateway Plug-in for Windows” > Able to download the files Confirmed that MAC or Vista Folder found under (/ var/netscaler/gui/vpns/scripts/) . Work-Around: Upgrade or Downgrade through CLI by creating a folder under /var/nsinstall or upgrade or downgrade Citrix ADC firmware prior to 13.0 via GUI. Problem Cause
Its a bug.
If an administrator upgrades or downgrades Citrix ADC through CLI without creating a directory under /var/nsinstall, then there is no mac directory getting created under ( /var/netscaler/gui/vpns/scripts ). Hence, they were getting Forbidden error message. Comments are closed.
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